At Islami Bank Foundation Doctor Appointment Management Software, we are committed to protecting the privacy and security of all patients, doctors, and users of our platform. This policy explains how we collect, use, store, and protect your personal and medical information.

1. Information We Collect

We may collect the following types of information:

Personal details: Name, phone number, email address, and contact information.
Medical details: Patient health information required for appointment management and treatment coordination.
Account information: Login credentials, preferences, and activity within the app.
Technical data: IP address, device type, browser type, and usage data for improving app performance.

2. How We Use Your Information

We use your information to:

Schedule, manage, and track doctor appointments efficiently.
Send notifications, reminders, and updates related to appointments.
Provide doctors with necessary patient information for consultation.
Improve software features, security, and user experience.
Comply with legal and regulatory requirements.

3. Data Sharing

Your information is confidential. We do not sell or share personal data with unauthorized third parties. We may share information in these cases:

Authorized healthcare providers involved in your care.
Regulatory authorities when required by law.
Third-party service providers who support our platform under strict confidentiality agreements.

4. Data Security

We implement advanced security measures, including encryption and secure access protocols, to protect your data from unauthorized access, modification, or disclosure. Only authorized personnel have access to sensitive information.

5. Cookies and Tracking

Our web and mobile platforms may use cookies or similar technologies to improve app functionality, analyze usage, and enhance your experience. You can manage cookie preferences through your device or browser settings.

6. User Rights

Users have the right to:

Access and review their personal and medical data.
Request corrections or updates to their information.
Request deletion of their data, subject to legal obligations.
Withdraw consent for certain data processing activities.

7. Third-Party Links

Our platform may include links to third-party services. We are not responsible for the privacy practices of external sites and encourage users to review their privacy policies.

8. Data Retention

We retain your personal and medical information only as long as necessary for appointment management, legal compliance, and operational purposes. After that, data is securely deleted or anonymized.

9. Contact Information

If you have questions about this Privacy Policy or your personal data, please contact us:

Islami Bank Foundation
Head Office: 10th & 11th Floor, Al Razi Complex,
166 Shahid Syed Nazrul Islam Sharani, Dhaka 1000
Phone: 02471103325
E-mail: info@ibfbd.org

10. Policy Updates

We may update this Privacy Policy from time to time. All changes will be posted on this page with the effective date. By using our platform, you agree to the terms of this Privacy Policy.

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